Curriculum vitae

WORK EXPERIENCE

[ 01/02/2016 – Current ] Language teacher and motivator

Freelancer - Bc. Zuzana Čunderlíková - MultiLingual
City: Považská Bystrica Country: Slovakia
Main activities and responsibilities: I teach and motivate students, who want to learn English, German or Italian language. I offer personalized language courses for individuals as well as for various companies. Besides foreign languages I teach Slovak too.


[ 01/02/2016 – Current ] Translator
Freelancer - Bc. Zuzana Čunderlíková - MultiLingual
City: Považská Bystrica Country: Slovakia
Main activities and responsibilities: Translating of various documents from and to English, Italian and German.

[ 08/2014 – 01/2016 ] Team Lead OTC – Deductions and Disputes Management Germany

Henkel Slovensko, Záhradnícka 91, Bratislava
City: Bratislava Country: Slovakia
Main activities and responsibilities: Operational responsibility within the Deductions and Disputes management department for all three divisions, meeting KPI, reporting, working on Continuous Improvement projects and process development, Quality control participation.


[ 01/2014 – 08/2014 ] Deputy Team Lead OTC – Adhesives Technology Germany
Henkel Slovensko, Záhradnícka 91, Bratislava
City: Bratislava Country: Slovakia
Main activities and responsibilities: Operational and administrative responsibility within the Deductions and Disputes management department - Adhesives, ensure customers' needs are met and dealt with efficiently and effectively on a daily basis, ensuring excellent customer service support offered by the team, meeting KPI and reporting.

[ 02/2012 – 02/2014 ] Customer Service Support Agent – Country Speaker Germany
Henkel Slovensko, Záhradnícka 91, Bratislava
City: Bratislava Country: Slovakia
Main activities and responsibilitiesProcessing of orders and claims, weekly calls with local partner, reporting.


[ 08/2008 – 08/2012 ] Secretary

Motorsport Renting GmbH
City: Neumarkt Country: Germany
Main activities and responsibilities:
Performing administrative support duties and other ad hoc duties as assigned, translating of Italian and German documents, communicating with customers, supervising the accounting, Commission payments processing.

[ 06/2004 – 08/2008 ] Au-pair

City: Bolzano Country: Italy
Main activities and responsibilities: Managing household with three children, cooking, cleaning, learning with children, taking care of them, of the house and of the pets.

EDUCATION AND TRAINING

Bc. in English and German Studies
University: Comenius University in Bratislava, Slovakia
Faculty: Faculty of Education of The Comenius University in Bratislava



LANGUAGE SKILLS

Mother tongue(s): Slovak

Other language(s): 
English
State exam /Comenius University Bratislava, Slovakia/
Italian
Certificate CILS C1 /Friedrich-Alexander Universität Erlangen-Nürnberg, Germany / , Certificate CELI B2 /Free University of Bolzano, Italy /, State exam B2 /Jazyková kola Žilina, Slovakia/
German: 
Certificate Test DaF C1 /Friedrich-Alexander Universität Erlangen-Nürnberg, Germany/, State exam /Comenius University Bratislava, Slovakia/